Sales Policy
Effective Date: January 3, 2025
Welcome to Redpariz. This Sales Policy governs all purchases made through our website, redpariz.com, or any other sales channels we may use. By placing an order with us, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions outlined below.
3.1. Ordering Process
Product Selection: Customers can browse our online catalog of automotive accessories and parts. Product details, including descriptions, materials, specifications, and pricing, are provided to assist in your selection. We strive to ensure all product information is accurate, but we reserve the right to correct any errors in pricing or product details that may occur.
Adding to Cart: Once you’ve chosen a product, you can add it to your shopping cart. You can review the items in your cart at any time and make adjustments.
Checkout: Once you are ready to finalize your purchase, you’ll proceed to our secure checkout process. You will be prompted to provide your shipping address, billing information, and payment details.
Order Confirmation: Upon successful submission of your payment, you will receive an order confirmation email containing a detailed summary of your purchase. Please review this order confirmation carefully.
Order Processing: We will typically process your order within 1-3 business days. Once your order has been shipped, we will send you another email with tracking information. Processing times may vary during peak seasons or promotional periods.
3.2. Pricing and Payment
Pricing: All prices are listed in US dollars and are subject to change without notice. Prices shown include any applicable sales tax, if required by law.
Payment Methods: We accept various forms of payment, including major credit cards (Visa, MasterCard, American Express), debit cards, and other payment methods as displayed on our checkout page. Payments are processed securely through our trusted payment gateway.
Secure Transactions: We utilize secure and encrypted payment processing methods to ensure the safety of your payment details. We do not store your credit card information on our servers.
Promotional Codes & Discounts: From time to time, we may offer promotional codes or discounts. Please ensure that you enter any promotional codes before submitting your payment, as they cannot be applied retroactively.
Currency: All transactions are processed in US Dollars (USD). If you are paying in a different currency, your bank or credit card company will convert the amount to USD based on their current exchange rates, which may incur additional fees.
3.3. Shipping & Delivery
Shipping Destinations: We currently ship to addresses within the United States. We may expand our shipping destinations in the future, and any changes will be communicated on our website.
Shipping Costs: Shipping costs are calculated based on the shipping destination and the weight and dimensions of the items ordered. These charges are displayed clearly at the checkout before you finalize your purchase.
Shipping Times: Delivery times will vary based on your location and the shipping method you choose at checkout. Estimated shipping times are provided as a guideline, and we are not responsible for delays caused by shipping carriers or circumstances beyond our control.
Tracking: Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.
Shipping Address: It is your responsibility to ensure that you provide an accurate and complete shipping address. We are not liable for orders shipped to incorrectly provided addresses. If the package is returned to us due to an incorrect address, you may be required to pay additional shipping fees for reshipment.
3.4. Order Changes & Cancellations
Order Changes: Once an order has been submitted, it may be difficult to change the items ordered or the shipping address. Please contact us as soon as possible if you need to make a change and we will do our best to assist.
Order Cancellations: We strive to process your orders promptly. If you need to cancel an order, please contact us immediately. If the order has not yet shipped, we can cancel it. Once an order has been shipped, it cannot be canceled, and you will have to follow our return policy.
Refused Shipments: If you refuse a shipment, you will be responsible for all shipping charges associated with both the initial shipment and the return of the package.
3.5. Product Availability
Inventory: While we make every effort to ensure our online product catalog reflects our current inventory, occasionally an item may be unavailable after you have placed your order.
Out-of-Stock Items: In the event an item you have ordered is out of stock, we will contact you immediately. You will have the option to cancel your order, choose a different item, or wait for the item to become available. If you do not respond within 7 days of our notification, the out-of-stock item will be removed from your order, and the rest of your order will be processed.
3.6. Taxes & Duties
Sales Tax: Applicable sales taxes will be charged on all orders based on the shipping destination, as required by law.
Duties & Import Fees: Customers are responsible for any duties, taxes, or import fees that may be levied on international shipments, if applicable. Redpariz is not responsible for any additional charges after the order has been shipped.
3.7. Limitation of Liability
Redpariz is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website, the purchase of our products, or any other services provided by us. Our liability is limited to the total price you paid for the product(s) in question.
3.8. Changes to Sales Policy
Redpariz reserves the right to change this Sales Policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy regularly. The date of the last update will be displayed at the top of this document. Your continued use of our website and purchase of our products signifies your acceptance of any updated policy.
3.9. Contact Us
If you have any questions about this Sales Policy, please contact us at:
Email: info@redpariz.com
Phone: (570) 769-6612